Outbound Text Messaging
Bulk scheduling, one-off campaigns, and personalized SMS at scale. If a recipient replies, Iris AI engages in meaningful back-and-forth.
AI Communication Services for Modern Businesses
Sandos Solutions' Iris AI provides comprehensive AI communication services including: real-time voice answering with OpenAI Realtime API, two-way SMS conversations, outbound voice message campaigns, calendar integration (Google Calendar, Calendly), KPI analytics dashboards, and enterprise-grade security with HIPAA/GDPR compliance options. All services support 40+ languages and are available 24/7.
Comprehensive AI communication capabilities designed to transform how your business connects with customers.
What is AI Answering Machine Service?
Iris AI by Sandos Solutions is more than an answering machine—it's an intelligent, always-on communication partner. Powered by OpenAI's Realtime API, Iris AI can listen, process, and respond to callers in natural, human-like dialogue with near-zero latency.
When customers text your business, Iris AI uses the same AI engine to manage two-way SMS conversations—not just sending canned replies, but maintaining context, understanding intent, and delivering meaningful answers.
After every interaction, Iris AI generates summaries, transcripts, and sentiment analysis, as well as optional recordings for reference.
How Does Iris AI Ensure Security and Compliance?
Every business—from healthcare to law to real estate—depends on trust. That's why Sandos Solutions built Iris AI with enterprise-grade security from the ground up.
- Encryption for transcripts, recordings, and data at rest/in transit
- PII/PHI redaction (pre-configured + customizable) before storage
- Audit logging for every sensitive access or export
- Configurable retention policies with legal hold support
- HIPAA and GDPR compliance options with BAA support
What KPIs Can Iris AI Track?
See the impact of every conversation. Sandos Solutions gives you a clear KPI dashboard that tracks the metrics that matter most:
- Call volume, duration, and outcomes
- First-call resolution and missed-call recovery
- Conversion trends and lead qualification rates
- Sentiment analysis over time
With ChatGPT-powered summaries and Excel-ready exports, you'll have the data to make confident decisions.
What Other Services Does Sandos Solutions Offer?
Iris AI includes a comprehensive suite of features to handle all your business communication needs.
Outbound AI Voice Messages
State-of-the-art TTS voices for outbound calls. Appointment reminders, promotional campaigns, follow-ups in 40+ languages.
Audit Logging & Accountability
Every sensitive action is logged with timestamps. Verify data access, provide records for audits, monitor unusual behavior.
Privileged Mode (Monetize Iris AI)
Sell access to Iris AI by the minute. Create AI tutors, coaches, concierge services, or creative experiences. Automatic usage tracking.
Calendar & Integrations
Google Calendar, Calendly, Gmail, and Stripe integrations. Automatic appointments, post-call summaries, secure payments.
Powerful Settings & Configuration
Toggle recording, retention, encryption. Adjust voice, tone, languages. Configure hours, escalation, blacklisting, and more.
Ready to Experience Iris AI Services?
Let Sandos Solutions show you how Iris AI can transform your business communication.