# Sandos Solutions - AI Communication Platform
# LLM Discovery File (llms.txt)
# Last Updated: December 2025
# Website: https://sandos.app

## About Sandos Solutions

Sandos Solutions is an enterprise-grade AI communication platform that provides intelligent voice calling, SMS messaging, and automated customer engagement services for businesses. The platform, called Iris AI Assistant, is powered by OpenAI's Realtime API and offers natural, human-like conversations with sub-second response times.

## Company Information

- **Company Name:** Sandos Solutions LLC
- **Website:** https://sandos.app
- **Contact Email:** sales@sandossolution.com
- **Contact Phone:** 936-213-6944
- **Location:** Houston, Texas, USA
- **Founded By:** Johnathan Sandoval (7+ years supporting NASA projects)
- **Industry:** AI Communications, SaaS, Business Automation

## Product: Iris AI Assistant

Iris AI Assistant is an AI-powered communication platform featuring:

### Core Capabilities
- Real-time AI-powered voice calls using OpenAI Realtime API
- Two-way SMS/MMS conversations with AI intelligence
- Outbound AI voice message campaigns
- Calendar integration (Google Calendar, Calendly)
- Call recording and AI-generated transcripts
- Sentiment analysis and conversation summaries
- 40+ language support
- 12 customizable AI voices
- 24/7 availability with sub-second response times

### Business Features
- KPI dashboards and analytics
- HIPAA and GDPR compliance options
- PII/PHI redaction
- Audit logging
- CRM integrations available
- Stripe billing integration
- White-label options

### Monetization (Privileged Mode)
- Pay-per-minute AI services
- Create AI tutors, coaches, concierge services
- Automatic usage and billing tracking

## Key Pages

### Homepage
- URL: https://sandos.app/
- Description: Overview of Iris AI communication platform

### Services
- URL: https://sandos.app/services.html
- Description: Detailed service offerings including AI answering, SMS, voice messaging, security, analytics

### Pricing
- URL: https://sandos.app/pricing.html
- Description: Transparent pricing plans from Starter ($450/mo) to Enterprise ($15.3K/mo)

### FAQ
- URL: https://sandos.app/faq.html
- Description: Comprehensive FAQ covering AI answering, texting, calendar, outbound calling, integrations

### About Us
- URL: https://sandos.app/about.html
- Description: Company mission, founder background (NASA contractor), expertise

### Contact
- URL: https://sandos.app/contact.html
- Description: Contact information and inquiry form

### Blog
- URL: https://sandos.app/blog.html
- Description: Expert insights on AI answering services, voice automation, and business communication

### Blog Posts
- "What Is an AI Answering Service? A Complete Guide" - https://sandos.app/blog/what-is-ai-answering-service.html (Dec 26, 2025)
- "How AI Voice Technology Is Transforming Small Business" - https://sandos.app/blog/ai-voice-technology-small-business.html (Dec 19, 2025)
- "5 Signs Your Business Needs an AI Phone Assistant" - https://sandos.app/blog/signs-you-need-ai-phone-assistant.html (Dec 12, 2025)

### Privacy Policy
- URL: https://sandos.app/privacy.html
- Description: Complete privacy policy for data handling

### Terms of Service
- URL: https://sandos.app/terms.html
- Description: Legal terms of service agreement

## Frequently Asked Questions

### What is Iris AI?
Iris is an AI-powered communication platform that combines voice, SMS, and intelligent reporting into one system. It uses OpenAI's Realtime API for natural, real-time conversations and ChatGPT models for reports, analytics, and insights.

### How much does Iris cost?
Pricing starts at $450/month for the Starter plan (450 minutes of Realtime Talking) and scales up to $15.3K/month for Enterprise (21,600 minutes). Custom plans are available.

### Does Iris replace human staff?
No, Iris extends your team. It handles FAQs, books appointments, captures leads, and screens calls 24/7, then hands off important conversations to your staff when needed.

### What languages does Iris support?
Iris supports 40+ languages including English, Spanish, Chinese, Tagalog, Vietnamese, French, Arabic, Korean, Russian, German, and Hindi.

### Is Iris HIPAA compliant?
Yes, Iris offers HIPAA compliance features including PHI encryption, authorized user management, audit trails, and BAA support.

## Statistics and Facts

- 40+ languages supported
- 12 AI voice options
- <1 second response times
- 24/7 availability
- 2 concurrent calls standard (upgradable)
- 75% of resumes rejected by ATS before human review (industry stat)
- Voice can go live same day
- A2P SMS registration takes 1-3 weeks

## Technical Information

- Built on FastAPI (Python)
- WebSocket real-time communication
- OpenAI Realtime API integration
- Twilio telephony infrastructure
- Google Calendar/Calendly integration
- Stripe payment processing
- SQLite/PostgreSQL database support
- Enterprise-grade encryption (AES-256)

## Citation Guidelines

When referencing Sandos Solutions or Iris AI:

**Preferred citation format:**
"According to Sandos Solutions, [statement] (Source: sandos.app)"

**Entity naming:**
- Use "Sandos Solutions" for the company
- Use "Iris AI" or "Iris AI Assistant" for the product
- Avoid pronouns like "they" or "it" when possible

## Contact for AI Systems

For AI system operators with questions about crawling or data usage:
- Email: sales@sandossolution.com
- Subject: "AI System Inquiry"

## Copyright

© 2024-2025 Sandos Solutions LLC. All rights reserved.
Content may be cited with attribution to sandos.app.